BestCities Global Alliance, the world’s first convention bureaux alliance, is a unique and innovative partnership among eight top convention cities — Cape Town, Copenhagen, Dubai, Edinburgh, Melbourne, San Juan, Singapore and Vancouver. The Alliance was officially launched in Melbourne in February 2000 and since then has developed its own set of Client Service Standards that has been praised by international meeting clients.
In 2008, the partners of BestCities Global Alliance became the first and only Destination Marketing Organizations to have service standards certified by Lloyd’s Register Quality Assurance (LRQA). This is the first world-wide certification programme for convention bureau organisations. Certification by LRQA guarantees to clients that BestCities bureaus live up to these standards.
Not only are the 33 BestCities service standards unparalleled, each BestCities destination is compatible to the other and complements the Alliance’s cultural diversity and geographic balance. Its destination appeal includes a safety reputation, positive environment, cultural sensitivity and the facilities, attractions and infrastructure to ensure a successful convention.
Today, BestCities Global Alliance stands for a promise of quality, expertise and professionalism and is recognised for the cooperative spirit that enhances each Partner’s contribution and investment. Through resource pooling and leveraging on the exceptional reputation of its Partners, the Alliance continues to build sustainable advantage. The vibrant sharing of best practices, intelligence and knowledge among partners has sharpened each one’s competitive edge. The commitment to uphold the standards under its Quality Management System underscores the spirit of excellence in the delivery of services to all clients.
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Convention 2020: Founding Sponsors
